Frequently Asked Questions

Q: Where can I get my wheelchair?
A: We can deliver your wheelchair to your hotel or apartment at the city centre .

Q: My hotel is far from city centre. Do you make deliveries out of city centre too?
A: We do our best to deliver it to your hotel/place even it is out of town. We may charge for extra due to the distance.

Q: How can I make payment?
A: You can make payment when you get the wheelchair.

Q: Can I use my creditcard for payment?
A: Unfortunately we do not accept credit cards (Because of the problems we had before).

Q: May I get receipt or invoice?
A: Sure. We prepare receipts. If you ask for invoice, we can prepare it too but we have to add %18 of rental price too. For example: 400 TL + 72 TL ( %18) = 472 TL

Q: Where should I leave the wheelchair?
A: You can leave the wheelchair to your hotel reception desk when you are done with it. We are going to collect it later.

Q: Do you also sell whelchairs?
A: Yes we sell manual and automatic wheelchairs. For more information contact with us.

Q: Do you sell medical products?
A: Yes we sell medical and orthopedic products too. Just inform us what kind of product you are looking for.

Q: Is tipping required for delivery guy?
A: Tipping is not required, but it’s okay to tip for satisfying service.